EPM Support Center

Full support & incident management for Oracle and OneStream

Always an optimally functioning system. Always immediate help in case of malfunctions. Always an answer to your question.
Always the latest updates. The EPM Support Center. One party with top expertise that keeps your EPM applications in top condition. Always. If desired, 24/7. For an attractive fixed price.

Smart, Simple, Solid.

Directly the right expert on the line

As a company, you can't run the risk that your EPM system will malfunction or even fail. No worries.

Our experts keep your EPM applications in top condition, both technically and functionally. Do you have a question? One phone call and you will immediately get the right expert on the line. We work exclusively with our own people who are familiar with your system. If necessary, we intervene in incidents 24/7.

And all that at an attractive fixed rate. How is that possible? We can perform most services remotely. And not every intervention needs to be carried out by the most expensive consultant. It's simple.

Just Bart & Partners

Bart van Velzen_Bart & Partners BV

Bart van Velzen
The Bart for advice, maintenance and support
of Oracle Cloud | Hyperion EPM.

Bart van Velzen_Bart & Partners BV_Signature

Services

Support & maintenance

All maintenance, updates, upgrades, information and evaluations to make the EPM applications run optimally.

Incident management

Immediate help with serious problems, even outside office hours.

Bart EPM Incident Management

Competence centre

Answers to all questions about the EPM application(s) and about specific adaptations.

Want to know more and what we can do for you?

Bart EPM Support & Maintanence

Support & maintenance

All maintenance, updates, upgrades, information and evaluations to make the EPM applications run optimally.

Bart EPM Incident Management

Incident management

Immediate help with serious problems, even outside office hours.

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Competence centre

Answers to all questions about the EPM application(s) and about specific adaptations.

EPM support levels

You can choose from three support levels: Simple, Smart or Solid. All levels are customised and offer access to the same high level of expertise and professionals. Together, we draw up the SLAs and KPIs that are appropriate for your organisation. Fully outsourcing your Oracle or OneStream EPM system is also possible. Then choose our Managed Services.

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Additional services

  • Implementation Services

  • Training, Advisory & Coaching

  • Full Outsourcing

Additional services

  • Implementation Services

  • Training, Advisory & Coaching

  • Full Outsourcing

Do you recognize this?

  • You are a professional, but lack the specialist knowledge to get the best out of your EPM application(s).

  • You are in the middle of the quarterly closing, but your EPM application has a problem that you cannot solve yourself.

  • Help takes far too long, but your board and the scholarship can't wait.

  • Your question or malfunction does not fall within the standard contract with your supplier, so you get a peppered invoice.

  • You'll be sent from the locker to the wall.

Discover the comfort of true EPM support

7 certainties

When you choose for the EPM Support Center of Bart & Partners: You choose for certainty.

  1. One vision, one mission: Oracle and OneStream.
  2. Purified EPM professionals and partners.
  3. Certainty of optimal maintenance, support and incident management.
  4. Easy access to knowledge and experience through the Competence center.
  5. Monthly subscription with predictable fixed costs.
  6. One-stop shop:
    license -> support -> maintenance -> upgrade.
  7. Value 4 money and... "just" do it.
Just Bart & Partners

Other services

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EPM Consultancy
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EPM Managed Services
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Sparring & Coaching
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